Privacy Policy

Last Updated: March 7, 2026

At Alpha Kids, we are committed to protecting the privacy and security of our users, especially children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

1. Information We Collect

1.1 Information from Google Account

When you sign in with Google, we collect:

Name: To personalize your experience
Email Address: To create and manage your account
Google User ID: To authenticate your account

We do NOT collect your Google password or any other sensitive Google account data.

1.2 Usage Information

We automatically collect:

Game progress and scores
Session duration and frequency
Device type and browser information
Pages visited and features used
Error logs for troubleshooting

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies for:

Maintaining your login session
Remembering your preferences
Analytics via Meta Pixel and Google Analytics
Improving user experience

2. How We Use Your Information

We use collected information to:

Provide and maintain our educational services
Create and manage user accounts
Track learning progress and achievements
Send important account notifications
Improve our games and platform
Detect and prevent fraud or abuse
Comply with legal obligations
Provide customer support

3. Children's Privacy (COPPA Compliance)

Alpha Kids is designed for children ages 3-6, and we take children's privacy very seriously.

3.1 Parental Consent

We require that parents or legal guardians create accounts using their own Google account. We do not knowingly collect personal information directly from children without parental consent.

3.2 Information from Children

Children's gameplay data (progress, scores, achievements) is collected automatically but is:

Not publicly visible
Only accessible to the parent account holder
Used solely for educational progress tracking
Never sold or shared with third parties

3.3 Parental Rights

Parents have the right to:

Review their child's information
Request deletion of their child's data
Refuse further collection of their child's information
Contact us with any privacy concerns

4. Information Sharing and Disclosure

4.1 We DO NOT Sell Your Data

We never sell, rent, or trade your personal information or your child's information to third parties.

4.2 Service Providers

We may share information with trusted service providers who help us operate our platform:

Google Sheets: User account management (name, email, subscription dates)
Google Cloud: Infrastructure and authentication
Meta (Facebook): Analytics via Meta Pixel (anonymized data)
Google Analytics: Usage analytics (anonymized data)

All service providers are contractually obligated to protect your data.

4.3 Legal Requirements

We may disclose information if required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Prevent fraud or security issues

5. Data Security

We implement industry-standard security measures including:

HTTPS encryption for all data transmission
Secure session management
Regular security audits
Access controls and authentication
Encrypted data storage

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

Your account is active
Needed to provide services
Required by law

When you request account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

7.1 Access and Update

You can access and update your account information at any time through your parent dashboard.

7.2 Data Deletion

You can request deletion of your account and all associated data by contacting us at privacy@alphakids.com (update with your email).

7.3 Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails.

7.4 Cookie Preferences

You can manage cookie preferences through your browser settings, though this may affect platform functionality.

8. International Data Transfers

Your information may be transferred to and stored on servers located in different countries. We ensure appropriate safeguards are in place for international transfers.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending email notifications for material changes

Continued use of our services after changes constitutes acceptance of the updated policy.

11. GDPR Compliance (For EU Users)

If you are located in the European Union, you have additional rights under GDPR:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restriction: Limit how we use your data
Right to Data Portability: Receive your data in a machine-readable format
Right to Object: Object to processing of your data
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at gdpr@alphakids.com (update with your email).

12. California Privacy Rights (CCPA)

California residents have the right to:

Know what personal information we collect
Know whether we sell or disclose personal information
Access their personal information
Request deletion of personal information
Opt-out of the sale of personal information (we do not sell data)
Non-discrimination for exercising privacy rights

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@alphakids.com (update with your actual email)
Website: https://www.alphakids.com
Response Time: We will respond to all inquiries within 30 days

14. Consent

By using Alpha Kids, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.